Reviews
TRUEHOME Roofing
71 Sterling Street UNIT B, West Boylston
-
HOW THE STORY STARTSA++John's crew and support staff are excellent at their tasks. John is upfront, highly knowledgeable and sincere with his approach to business and workmanship . My home once again looks beautifulit !!
-
This is the second house that I have had TruHome Roofing replace for me. The first was in Holden, Ma. They did a new roof, a vent to help with ice dams a couple of feet up from the edge. They also put up gutters. They did this for about … More 40% less than the other quotes I received. Those other quotes were for just a roof.Recently they did the house NH. New roof, new skylights, new gutters with gutter guards. Again, much cheaper than the competitors.They are neat, clean and quick. Two days both times. Both times they scheduled the job for about 2 weeks after I called them.If I ever move again and need a new roof I will definitely give them a call.
-
My experience with TrueHome was top notch. I was experiencing mold development in my 1920 home due to inadequate ventilation along with minor roof leaks due to improper installation when my home was flipped. John was a great communicator … More and understood the problem better than the majority of roofers who gave me an estimate. Several other roofers recommended ventilation solutions that would not have fixed the problem. The team at TrueHome replaced half of my roof and installed the proper ridge venting on a gambrel style for a reasonable price. Only TrueHome and one other roofing company recommended the correct ventilation solution. For value, professionalism, worksmanship, and communication I wouldn’t recommend many other roofing companies. I will hire them again if another need arises.
-
By far this was the best roofer I met and I interviewed many. No pressure. Cares about customer satisfaction. Honest and reliable. Made sure the crew did everything right. Hailey and rest of staff all reachable and responsive. Will … More post photos after shutters and door painted. Highly recommend.
-
The whole process went smoothly. The project coordinator/ manager provided clear information about what to expect.The cleanup at the end of each day of work was thorough and efficient. We had an event at the house scheduled at the end of … More the last day and they were able to get everything put back in time.Our roof is Georgetown Gray.
-
We recently had our house sided by TRUEHOME roofing. We were very satisfied with the results upon the completion. John Sullivan was always available to answer questions or resolve any issues. The work was completed in a timely manner. … More His assistance Hailey and crew were professional and knowledgeable in the work they performed. Any issues were resolved quickly and in our best interest. We were extremely happy with the result of our sided house and amazed at their attention to detail. We highly recommend TRUEHOME roofing
-
Amazing company to work with!! From the moment I reached out to get a quote, they were professional, quick, and responsive. The process was explained clearly to me and their prices were more than competitive, especially considering what … More you’re getting. I also appreciate that their day-of installation process is so fine-tuned that it went very smoothly and on-time, even with the threat of rain. The entire installation crew was great and they did a great job of cleaning up as well. Thanks!
-
I decided to go with TRUEHOME Roofing. After reading, many wonderful reviews, and most importantly, after the first meeting with John, I could sense right away he was a true professional, well knowledged and skilled in the business!I was … More not wrong! The roof came out amazing! The team was incredible, very organized and extremely clean!Didn’t even have one nail on the lawn when the job was completed!Everything was done in a timely matter as scheduled. Every question was answered. everything was explained and clearly presented. I will definitely use TRUEHOME Roofing again! I will certainly recommend them to my friends and family!!!!!
-
Integrity is a big deal to me, and this company has integrity. The quality workmanship on my new roof is more than impressive. More importantly, no one tried to fleece me. No one tried to screw us. They gave us a quality product properly … More installed and fixed old repairs that others may have just covered up, highly recommend
-
We are very satisfied with the roofing project done by TrueHome and we are very impressed by the team of John and Hailey.We had been eyeing to replace our roof for a few years. It had no leak and was in a good shape, but it had been well … More more than 20 years and we did not want to get caught in a leak and then try to find a roofer in a hurry, but we went through the bad stretch of covid-19 and then the hyper-inflation, it was never a good time to do the job. Finally, this year we felt we had to get it done. Since we had been considering of reroofing for a while, we had a lot of time to research for good roofers. It is a big project, and even though it is not necessarily once a lifetime, but for how long we typically stay at one location, it is almost like so. Therefore, we were determined to find a reputable roofer and not to sacrifice the quality of the job even though we were looking for competitive price. We asked our neighbors, our colleagues, local Facebook/nextdoor for good references, but we didn't stop there. we also looked a bit beyond our "local" region, so in the end, we collected a group of very reputable roofers. Then when it came to the good roofing season of this year, for more than a few weeks, we called many of them to give us quotes, so we were fortunate to get a good amount of quality quotes from quite some very good roofers and in the end, we had a solid idea how the market price for reroofing was going. Among them, John gave us a very competitive price from the very beginning. Towards the end we still had a few very good offers competing one another. They are all from very reputable roofers, but we chose John. Quoting process was like an interview. They were all good in one way or another, but John checked all the boxes. Above all we felt John is genuine and true. From the get-go, the feeling that we had on John was that he was not necessarily a roofer trying to sell his job. Yes, we did sense that he wanted to get the job but more than that he was more like a helpful neighbor or friend who happens to be in the roofing business and knows nuts and bolts of it and gives his neighbors and friends helpful advice. We talked to many roofers, and they gave us a lot of information, similar and different too. At the end of the process, we pretty much had a very precise idea of the condition of our roof and carpentry around it and what John told us is the closest to it. Also, adding the fact that John came out with a very competitive price in the beginning made us feel that he is very trustworthy. Hailey then scheduled the roofing job and oversaw the process. Throughout the process, we felt very comfortable to communicate with Hailey. We were also doing the exterior painting and John and Hailey gave us advice how to move forward with the two jobs and fit roofing into it. Hailey was very patient with us even through doing two projects at the same time made it more complicated to do scheduling and we had many questions to ask due to it. On the roofing day, it was very hot and humid, Hailey was outside overseeing the job amid the high heat. The crew worked very hard amid the smothering weather. They came to our house very early in the morning, did the job no stopping, cleaned up very thoroughly and left us a beautiful roof with good workmanship. Thank you John, Hailey, the crew for the great job. We are glad that we found you and TrueHome and had you to do our roofing job!
-
John, Hailey and the entire crew were a pleasure to work with. John was honest in regards to not trying to sell me things I didn't need, which is hard to come by these days. I found everyone involved to be professional and prompt, … More with excellent workmanship. I'm very pleased and wouldn't hesitate to recommend them for any roofing needs.
-
We used TRUHOME Roofing to replace our older roof and then to side our house, including replacing our gutters. Our experience with both jobs was excellent. John was great at explaining our options and quickly responded to questions before … More and during our jobs. Hailey and the crew were fantastic. The crew was prompt each day and did a beautiful job with both the siding and the roof. They did a great job of cleaning up the yard after completing the work as well. The prices for all the work were very reasonable and lower than quotes I had received from other companies, amazing considering the level of workmanship that was done. I really can’t recommend them enough, just a great company to deal with from start to finish.
-
We recently had our roof done! John was super professional right from the first call I made. I got his number from a neighbor who recently had their roof done by TrueHome… Im so happy I did.Hailey was amazing as well and their team did … More a great job! I couldn’t recommend them enough!
-
John and his crew, from Hailey the Production Manager to laborers did an excellent job. Great service throughout the entire two week siding project, very responsive to answer any and all questions. We have a beautiful resided home that … More we love at a great price!
-
John came right out to give me a quote to replace my detached Garage roof. His quote came in far less than the other 4 roofing contracters that came out. Hailey was very informative and explained all the details of the project and was … More available to me and promptly replied to any concerns or questions I had. I would highly recommend them for your roofing needs.
-
Wanted to get my roof completed before the snow flies! TRUEHOME Roofing was timely in their work, courteous when it came to carefully watching for my new plantings, and cleanup of the yard was perfection.They found some issues that were … More quickly remedied and loved that fact that instead of just doing, they involved me in decisions that needed to be made,; also saved me $$ by investigating inside before doing outside.Hailey and John were great and the team that did the work were outstanding! A++Thanks to my 'Handy Hero' for the recommendation!
-
TRUEHOME Roofing recently completed a new roof along with PVC no maintenance trim boards on my 40 year old home. The results were absolutely amazing. The quality of the work and details that went into this project were top notch. The crew … More arrived exactly at 7AM as I was promised, covered the siding, windows and shrubs with tarps and quickly stripped the old roof. Every person knew what to do, and worked together non-stop until the job was done, all in one day. Note that the day they did this project, sunset was at 4:30PM. Absolutely every piece of trash was placed in the on site dumpster. The finished product is spectacular. John Sullivan was great to deal with and Hailey and the crew were very meticulous. I highly recommend TRUEHOME Roofing.
-
John and his team hit it out of the park as I am very pleased with my new roof. The pricing was very reasonable and the work was of a high quality. The team showed up when they stated they would and finished the work in a day. A close … More friend recommended TRUEHOME to me after John and his team did his roof as well with the same outstanding results. John was more than reasonable when the job required a lot of additional plywood to be replaced. I can't recommend TRUEHOME enough, this is an honest and trustworthy company.
-
This company did a great on my roof. Showed up as scheduled, and finished the job in a timely manner. Was easy to work with and I would recommend them to anyone.
-
It has been a positive experience working with TRUEHOME Roofing. I chose a metal roof for the first part of my renovation project. John and his professional crew did an amazing job. Now, I am looking forward to the second part of the … More project. TRUEHOME will be installing James Hardie siding to completely transform a tired-looking home to the talk of the neighborhood. Thank you, John!
-
We inherited a house with a roof that was put on 2-3 years prior to us moving in and was still under warranty. John facilitated the warranty transfer for us. We did experience a leak around a vent boot, and after some back & forth, … More someone came out and repaired the leak with no cost to us. The back and forth was a bit difficult at times as we weren't a paying customer at any point and would warrant something closer to a 3 star rating, but they did ultimately come out and do the work without charging us, and the repair seems to be holding after several snow and rain storms. The result of the work and end rsult is a 5 star rating. I averaged the two and came up with a 4 star rating for now. I'll update this down the road as we'll likely need some siding or gutter work done in the next year or two and will give TrueHome a try.
-
The TRUEHOME crew was professional and displayed an admirable work ethic. They completed the job in 2 days - right before winter set in. Very happy with the result and glad to have this taken care of.
-
First, out of 6 roofing companies that I called John at Truehome was the only one to call back and come over to look at the problem (actually one other called back 10 days later). Although we couldn't schedule right away, John did … More tell me how to cover the leaking skylight. This worked until his team could come. They were very knowledgeable, knew just what to do while talking with John on the ground. Many rains later- no leaks. I would definitely have Truehome back for any future roofing needs and highly recommend them.
-
Very smooth experience! Professional, thorough, responsive, flexible. Roof and brand new skylights look beautiful. I love the drone photos before and after which really highlight the improvements. Very high quality work. Attentive to detail. … More Would highly recommend!
-
We had our chimney and roof inspected. After the inspection we were informed our chimney needed to be reflashed. They provided pictures before and while they were doing the job. While at the job they sent more pictures and suggested … More re-flashing opposite side. They gave the option of doing work while they were there, or most likely would become a problem down the road. The communication was outstanding as well as pictures. We would highly recommend using them.
-
TRUEHOME Roofing installed our roof in 2021 and did a great job at a very fair price. We're working with John again right now on the replacement of our siding and he's been very responsive and accommodating of our going back and … More forth on design decisions. Highly recommend.
-
Very fast response from my initial online request. Showed up next day to view my roof leak and had it repaired within 2 days. No leak since the work was done. Very happy with response time and prompt repair of the problem. I would highly … More recommend Truehome Roofing!
-
It was an absolute pleasure working with John/TrueHome Roofing. We had a WONDERFUL experience. John and his team were very professional and skilled. John came to our house with samples and showed us all the options costs.He did an attic … More assessment to examine the underside of the roof for any hidden damage which we loved because the 3 other companies did not request to inspect our attic. Hailey, the Manager coordinator was on site the entire process to make sure the installation process was seamless, she kept us informed, sending us pictures what needed to be done or replaced. The entire process has been beyond pleasant, our family so thrilled of the result, our older son wants to write a review as well because job was done in a timely manner, the staff did an excellent job cleaning our property after the job was completed. I was worried about my plants, the crew did a fantastic job by using boards to make a triangle shape to cover them properly. It was truly a top QUALITY work from a HIGH top quality company PERIOD. TrueHome work was just phenomenal and fabulous. I would highly recommend TrueHome Roofing. Thanks again guys for a well done job!
-
I wish I could give more than 5 stars; but alas... The entire process has been nothing but pleasant, direct & understanding. John came out in very short notice to come and inspect my roof; checking above the living space in the attic … More for any damage that may have been hiding beneath. Our roof was in desperate need of replacement and his team was on it. They were polite; very reasonably priced compared to the 3 other quotes I had gotten for my roof. They came out quickly; and immediately got right to work. Hailey kept a keen eye on her workers while they did their thing; and they did an amazing job with cleanup. There were no nails in the yard. No damage from when they took the old roofing off. It was also done before the day was over. Super amazing job; my house looks a million times better and now I no longer have to worry about it eventually raining in my home! hehe I would highly recommend John/Hailey & their team and commend them for their hard work and dedication!!
-
John and his crew did an amazing job with the new roof and also with the repairs that needed to be done. They did a fantastic job cleaning up when they were done if it wasn't for the new roof you wouldn't even know they had been … More here. I would highly recommend TRUEHOME ROOFING to anyone that needs there services.
-
From start to finish TRUEHOME Roofing was an absolute pleasure to work with. John was super helpful during the bidding process explaining all the options and associated costs. He did a very thorough inspection of the roof and attic to … More make sure there were no hidden problems. During installation his crew was very punctual and professional. They were very fast, completing the entire job in a day and did a fantastic job cleaning up. They provided very flexible payment options as well. While I don’t expect to need a new roof again on my house, I would use TRUEHOME in a heartbeat if I did. I recommend them highly!
-
John and his team were fantastic! Communication was clear and the team did a great job. The group was very professional and hard working. We highly recommend True Home Roofing to others.
-
Great team to use for your roofing needs. They were not only prompt with the work, but were quick to address and offer solutions for any issues you run into in older homes (1830 here). They also are clear in the entire project and are responsive … More whenever you have questions.
-
We did our roof with Truehome and it was amazing. The team was very professional and everything was done in one day. That's unbelieavably fast!!! We love the results and it improved the curb appeal of our house a lot. We 100% recommend … More Truehome for anybody needing their roof done in the area.
-
Cannot say enough good things about John and TRUEHOME Roofing! Pricing, quality, responsiveness, and patience through the process of color selection and roof replacement were all top notch! TRUEHOME's Site Manager, Hailey made sure … More the installation process was seamless and the crew did an excellent job cleaning the property after the work was done! My wife and I would not hesitate to use the TRUEHOME Team for our next project!
-
We had struggled for 10-12 years with "patches" done from an improper job that the prior owners had done in 2011. John took the time to fully inspect, from inside and outside, our roof, dormers and two areas of flat roof our … More home has (older home, built in 1908). This included sending over someone to get up on the roof and walk around all areas. Excellent communication and photos to document all areas of issues that were noted. Options were presented including spot area repairs, partial work, and a complete re-do. Ultimately, we opted for a complete new roof including flat roof sections, with vents added to 3 dormers and some shingle/flashing repair work on the dormers. Once work started, John was in continual contact, and his project manager Haley was on-site regularly. Work was completed very promptly, again with updates via photo documentation of the issue areas they fixed and updated. Excellent clean-up at the end of each day (this was a multi-day job). Work completed end of March, 2023. There have been 3 rain/wind storms since completion and (finally!) no areas of water seeping in!!
