5.0★ 190+ Reviews
TRUEHOME Roofing Reviews
Real homeowners. Real roofing projects.
Discover why customers trust TRUEHOME Roofing for quality craftsmanship and exceptional service.
What Our Customers Are Saying
Every review below comes from a real Massachusetts homeowner. Here’s what customers have to say about our roofing expertise, craftsmanship, and commitment to exceptional service.
187 Google Reviews at a 4.9 Star Average
TRUEHOME Roofing holds a 4.9 star rating on Google, earned from Central Massachusetts homeowners who trust the team for honest recommendations and professional roofing, siding, window, and gutter work.
Tom Thorogood
“I wish i could give 100 stars. From a recent storm, our home was covered with multiple inches of snow-creating an ice dam which broke last night. I called True home roofing at 7am today, the crew arrived at 10 am -and were finished by 12 pm…To my shock they had cleared the entire house and garage of snow and removed the dam-Money well spent! Thank you to alll at True Home roofing!!!!!!!!!!!!!”
Vincent Fusco
“We went out to bid to have our house resided with James Hardie siding. This particular siding requires a certified/ qualified James Hardie installer. When John and his son Nick met with us to explain the process, my wife and I felt very comfortable hiring them for the job. I can’t say enough good things about Truehome. Professional and personable, excellent customer service, pays attention to details and does extraordinary work with their subcontractors at a good competitive price. I can honestly say I’ve never seen a crew work this hard with skilled James Hardie craftsman. It actually came out better than we thought it would. A++ to John and his crew! I highly recommend them.”
Charlotte Perryman
“A large section of my roof gave way at the start of winter weather. The folks at TrueHome had me sorted out in no time. Super easy folks to work with. They were prompt, communicative, and got the job done ahead of schedule. I found their work to be of the highest quality and I cannot recommend them enough. The financing option was super helpful since I had no budgeted for this at all. Getting a new roof is a drag for sure, but John and Zach made it was good a situation as it possibly could be. Many thanks, guys.”
Michael Stam
“This is the second house that I have had TruHome Roofing replace for me. The first was in Holden, Ma. They did a new roof, a vent to help with ice dams a couple of feet up from the edge. They also put up gutters. They did this for about 40% less than the other quotes I received. Those other quotes were for just a roof.
Recently they did the house NH. New roof, new skylights, new gutters with gutter guards. Again, much cheaper than the competitors.
They are neat, clean and quick. Two days both times. Both times they scheduled the job for about 2 weeks after I called them.
If I ever move again and need a new roof I will definitely give them a call.”
John Grady
“John Sullivan, True Home put on a new roof, new windows, and beautiful vinyl siding on our home. We were very satisfied with the end result. True Home did an outstanding job & we would highly recommend John and his True Home team.”
Jacqueline Tremblay
“John spent as much time with me as I needed to help me make the choices for new doors, siding, shutters, and gutters. He even pointed out suggestions that I didn’t think about but love. They let me choose when the job would get done based on my availability. The crew were very hard workers and someone was always checking on the job. The price was reasonable and everyone was always pleasant. I highly recommend them.”
George Nicols
“When I sought out estimates to replace my roof, TrueHome, was by far, the most thorough and knowledgeable company for the job. Communication with John, Nick and Zach was clear and respectful throughout the whole process. The crew members that performed the roof replacement were extremely skilled, efficient and tidy.”
Elaine Irwin
“We hired Truehome to replace our roof. They came on schedule. The did a great job on replacing the roof in a day. They were courteous and cleaned up afterwards. I highly recommend them.”
Annmarie Quinlivan
“We are happy that we hired TRUEHOME Roofing to replace a roof. John and Nick were both very easy to communicate with before and while the job was being done.
The team that did the job was very meticulous in setting up and cleaning up.
Everyone seemed knowledgeable on what needed to be done.”
Neighborhood Accountability You Can Count ON
We’ve built our reputation one roof at a time. Here’s why Massachusetts homeowners trust us for quality craftsmanship and dependable service.
187 Reviews
187+ reviews, 100% responded
2 Reviews
Yelp
2+ reviews
2 Reviews
Honest recommended reviews. Verified License
2 Recommended Yelp Reviews at 5 Stars
Our Yelp reviews reflect the same commitment professional installation that homeowners expect from roofing industry leader John Sullivan and his 35+ years of experience.
Marci H.
“I recently received a letter from my insurance company, informing me that I had to replace my roof or they would drop me. And they gave me two weeks. In the winter. Luckily for me, my sister found herself in the same predicament, they did their homework, and had Truehome do their roof. They raved about them, so I called. John got back to me within two hours, he and Brian were at my house in a couple of days, and the roof was scheduled for the following week. There were delays due to weather, but I now have a neat and tidy roof on my house, my kennel, and my garage. The crew got here at 7:00 AM and were cleaning up by 4:00 PM. These guys worked hard, no lounging around. They took a break for lunch and that was it. They also did the job on a Saturday to satisfy my insurance company. Zack, the job manager, did a wonderful job keeping me informed of any problems that were uncovered or to clear confusion. He was great! I can’t recommend this company highly enough. They took such good care of me and my little house!. If you’re in need of a roof, by all means call Truehome! They are consummate professionals!!!!”
Maria T.
“If you need a new or a repair for your roof, I highly recommend you call TRUEHOME!! I want to begin by saying, this is the easiest company I have ever dealt with, start to finish!! The communication from first call to scheduling the appointment, install and progress along the way was first rate. John is accommodating and upfront. When installing the roof, some damage was found, and photos were sent to me by Zach on the install team. He communicated with John and the additional cost was limited. I did search for companies before I reached out to a friend and got John’s number. The BIG company name that uses the very same products and has the same warranty was many thousands more! I highly, without reservation recommend TRUEHOME ROOFING to all, you will be very glad you hired them and will be writing reviews of your own!! Guess what? They also do Siding and Windows, too!”
190+ Reviews. 3 Platforms. Read Them Anywhere.
Read our reviews on any platform you trust. Totals as of August 17, 2026.
2 Facebook Reviews at 5 ⭐
Backed by a 5-star rating on Facebook, our reviews highlight our reliable workmanship and customer satisfaction.
Gabrielle Harris Pajer
“I HIGHLY recommend TRUEHOME Roofing. Not only was the pricing fair, but they were able to get the project done in 1 day! Our house looks absolutely stunning”
Heather Bukovsky
“I’m not even sure they’ll be enough room in this review to write how amazing these guys are. My husband and I recently bought a home, a three-story Victorian that we are restoring. True home roofing showed up on a Monday worked for 2 1/2 days almost 10 hour 11 hour days each day. Not only was their crew friendly and efficient but they cleaned up so well the yard looked better after they left than before they got there LOL. This company really knows what they’re doing they’re honest and extremely punctual if they say they will be there at seven they will be there at seven. I can’t say enough about the guys who installed the roof they were such hard workers and did such a fantastic job all during the work and even after with the cleanup. I would recommend them to anyone needing a roof. If I could give 10 stars I would☺️”
What Sets TRUEHOME Roofing Apart
TRUEHOME Roofing was founded by John Sullivan, who brought over 35 years of industry experience, including work with manufacturers like CertainTeed, Englert, and TAMKO, into a company built around honest advice. That approach has earned TRUEHOME an A+ rating with the Better Business Bureau and Angi’s Super Service Award, along with CertainTeed Shingle Master and Select ShingleMaster credentials.
Homeowners across Worcester, Leominster, Fitchburg, Shrewsbury, and the surrounding Central Massachusetts communities turn to TRUEHOME for roofing, siding, window, and gutter projects backed by a 25 year workmanship warranty and manufacturer coverage up to a lifetime. The reviews below reflect what that experience looks like in practice, from clear communication to quality installation.
Have questions before requesting a quote? Contact TRUEHOME Roofing to speak with a member of the team.
Common Questions About TRUEHOME Roofing Reviews
Yes. TRUEHOME Roofing is a BBB Accredited business with an A+ rating, reflecting its track record of responsiveness and transparency with customers.
TRUEHOME Roofing serves Worcester County and Central Massachusetts, including Worcester, Leominster, Fitchburg, Shrewsbury, Westborough, Holden, and Southborough.
Reviews for TRUEHOME Roofing span its full range of services, including asphalt and metal roofing, siding installation, window replacement, and gutter installation, with homeowners often noting the company’s direct communication and workmanship quality.